This page is intended for our customers who ordered an upgrade to version 16,
or who are entitled to version 16 (purchase of a new license after 10/15/2010 for instance).
If you do not own licenses in version 16, please order your upgrade now.
First of all, thank you for your faith in our company.
We are glad to count you as one of our customers.
Version 16 is now available for download.
Please read this page carefully to learn the details about how to use version 16 and about the delivery of the final package (DVD + Books).
What's really happening?
Version 16 is available for download.
Please do not hesitate to contact us (by phone or email) for more information.
Of course, you still can work with the previous versions.
Version 16 and previous versions can be installed on the same computer.
A new license was purchased after 10/15/2010
You are entitled to a free upgrade.
In several cases your license is activated for version 16. To know if your license is activated, check the serial number. If it’s starts with W16A, T16A or K16A, it means you’re ready to work with version 16.
If your number starts with W15A, T15A or K15A you will need to update your dongle online. Please send us an email requesting your upgrade password. We can send it to you immediately so long as your license has been registered. To register your license please fill out and send us the yellow registration card included in each package or use the registration option in the “?” menu.
As for the paper documentation, you received a version 15 package. If you wish to receive a version 16 package (DVD + Books), you would just have to pay for shipping and handling. For this, please contact us.
You ordered one or more upgrades from an older version to version 15 after 10/15/2010.
You can purchase your upgrades to version 16 at the price difference. Please don’t hesitate to contact us for a quotation for your upgrades.
You ordered one or more upgrades from version 15 to version 16
You will receive an email with the instructions to upgrade your dongle. You can already download version 16 from our website.
You ordered one or more upgrades from an older version to version 16.
We sent you version 15. Your dongle is already ready to work with version 16. If you wish to receive the version 16 package with the books and DVD, you would just have to pay shipping and handling. For this, please contact us.
You haven’t ordered your upgrades to version 16 yet
Don't hestitate to contact us for an offer!