Integrated software for developing cross-platform applications    Integrated software for developing cross-platform applications
WINDEV, WEBDEV and WINDEV Mobile
The WINDEV, WEBDEV and WINDEV Mobile environments are compatible and share project elements. It has never been easier to build multi-target applications.
Documentation overview
New Features
WINDEV
WEBDEV
WINDEV Mobile
Your applications are portable
If you’re in a hurry...
 
Diagram overview
Universal data access
Multi-platform development

Videos
Technical videos

They are using WINDEV
 
Assistance Directe® (Direct Assistance)
Support for demanding professionals

You develop strategic applications?
You want personalized, extended support?
You know that looking for solutions for hours is not cost effective
    for your employer?




Our "Direct Assistance" service is meant for you!
A personalized assistance service for PC SOFT products, the "Direct Assistance" service allows you to connect right with the information you need.
How it works
You sign up for a subscription to Direct Assistance and set a time credit.
Your dedicated contact is assigned.
Each of your email inquiry is processed by your dedicated contact.
The time taken to answer each of your inquiries is added up.
You use your subscription on an as-needed basis, at your own pace.
There are 3, 4, 6, 10, 30 and 60 hour packages.
In what case should you subscribe to Direct Assistance?
First if you want a cost-effective and efficient service, and especially if you fall in any of the following cases:
Team of 3 or more developers
100 or more copies of your project in distribution
Revenue generated from your project is greater than $100,000
Number of end users greater than 100
Strategic project
You want extensive, priority support
You don't like to wait
Budget
Direct Assistance allows you to customize your relationship with PC SOFT technical support engineers, addressing broader, more complex and more specific technical topics than those covered by the free technical support.
Do not delay and ask for a sample subscription contract to our commercial service!
An efficient complement to the Free Technical Support
Direct Assistance lets you personalize your relationship with the PC SOFT technical support engineers, talk about wider technical subjects, more complex and more specific that what you can discuss in a regular free technical support call.
Don't wait and request a sample subscription contract for your review from our sales department!
Here are some examples of tasks performed by Direct Assistance any question on PC SOFT products of course
write a subroutine (code, component, Web service, ...) based on specified
    requirements
Look for a bug in provided source code
advice provided on submitted code
process optimization
advice on the network installation of an application
details on an API
installation of a Web server
Comparison
«Assistance Directe» / «Free Technical Support»

AD : Assistance Directe        STG : Support Technique Gratuit

AD
STG
Response to a specific isolated problem
Yes
Yes
Response to a non-isolated problem
Yes
No
Storing the history of contacts
Yes
Yes
Checking the hardware configuration
Yes
No
Taking control remotely
Yes
No
Help for installing the Web server
Yes
No
Checking a code containing less than 30 lines
Yes
Yes
Checking a code containing more than 30 lines
Yes
No
Searching for bugs in a program
Yes
No
Question about Windows API
Yes
No
Tracking your development
Yes
No
Analysis and program audit
Yes
No
Tips for writing code
Yes
Yes
Help for writing code
Yes
No
Optimizing your code
Yes
No
Same interlocutor at each contact
Yes
No
Transfer of file, DLL, ... with your interlocutor
Yes
No
Access within 16 business hours
Yes
No
Application storage (upon request)
Yes
No


Direct Assistance is a very cost-efficient service and you'll soon won't be able to do without it! Click here to see the price list